Use Your My Social Security Account

The easiest and most efficient way to check your SSDI payment status is through your my Social Security account:

• Log into your secure SSA account on their official website.
• Navigate to “Payment & Benefit Details” or “Claim or Appeal Status”.
• View upcoming payment dates, amounts, and direct deposit information.
• Download or print your Benefit Verification Letter or annual SSA-1099 form for tax purposes.

If you don’t yet have an account, you can easily create one—even if you didn’t apply online.

Set Up Bank Alerts or Notifications

If your SSDI benefits are deposited directly into a bank account, consider setting up:

• Deposit alerts via text or email
• Account notifications through your bank’s mobile app

These alerts let you know the moment your payment arrives, making it quick and easy to confirm receipt each month.

Contact SSA Directly

If you suspect a payment issue or haven’t received your direct deposit, you can:

• Call the SSA toll-free at 1-800-772-1213 (TTY 1-800-325-0778)
• Provide your Social Security number and any related SSDI reference or claim numbers
• Ask about upcoming payment dates, suspended payments, or missing information

Visit Your Local SSA Office

You can also visit your nearest SSA field office in Wyoming:

• Bring a valid photo ID and your Social Security number
• Ask for help checking problem payments or resolving errors
• Staff can print statements or confirm your status in person

Common Issues That May Affect Your Payment Status

Understanding typical issues can help you spot and resolve payment problems quickly:

• Change of address or contact info not reported
• Expired direct deposit information
• Overpayments or appeals that temporarily suspend payments
• Ongoing SSDI reviews or pending Continuing Disability Reviews (CDRs)
• Work income exceeding the Substantial Gainful Activity (SGA) limit